1. Introduction
As FUTIA ("we," "us," or "the Company"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (https://www.futia.net) or use our services.
2. Information We Collect
We may collect the following types of personal information:
2.1 Information You Provide Directly
- First name and last name
- Email address
- Phone number
- Messages you send via the contact form
- Payment information (processed by our secure payment provider, Stripe)
2.2 Information Collected Automatically
- IP address
- Browser type and version
- Device information
- Pages you've visited and interactions
- Information collected through cookies and similar tracking technologies
3. How We Use Your Information
We may use your personal information for the following purposes:
- To provide and manage our services
- To respond to your questions and requests
- Processing and delivering your orders
- To send you information about our services (with your permission)
- To improve our website and services
- To fulfill our legal obligations
- To prevent fraud and ensure security
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience:
4.1 Types of Cookies We Use
- Essential Cookies: These are necessary for the website’s basic functions.
- Analytical Cookies: These help us analyze website usage using Google Analytics.
- Marketing Cookies: These help us measure ad performance through tools like the Facebook Pixel.
4.2 Cookie Preferences
You can disable cookies in your browser settings. However, this may prevent some features of the website from working properly.
5. Information Sharing
We do not share your personal information with third parties except in the following circumstances:
- Service Providers: Reliable third-party providers for services such as payment processing (Stripe) and email delivery.
- Legal Requirements: In the event of a legal obligation or a court order.
- Business Transfers: In the event of a merger or sale of the company.
- With your permission: provided you give your explicit consent.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- SSL encryption
- Secure data storage
- Access control
- Regular security assessments
7. Your Rights
Under the GDPR and applicable data protection laws, you have the following rights:
- Right of Access: You may request access to the information we hold about you.
- Right to Rectification: You may request the correction of inaccurate information.
- Right to Erasure: Under certain conditions, you may request that your data be erased.
- Right to Object: You have the right to object to the processing of your data.
- Right to Data Portability: You may request that your data be transferred to you or to another service provider.
To exercise these rights, please contact us.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purpose for which it was collected or as required by our legal obligations. Once the retention period ends, your data is securely deleted or anonymized.
Content Generated: Videos and media files generated through the platform are stored on our servers for 3 days (72 hours). You must download your content during this period. Once the storage period expires, the files are automatically and permanently deleted.
9. International Data Transfers
Your data may be transferred to countries outside the European Economic Area (EEA) through our service providers. In such cases, we ensure that your data is protected by appropriate security measures.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under the age of 18.
11. Policy Changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page. We will notify you of significant changes via email or through our website.
12. Communication
If you have any questions about our privacy policy or the processing of your personal data, please contact us: